Lightroom trouble with sync, Not working

[RailfanTerry2926]

I have moved my lightroom catalog over to my laptop (Windows 10 pro) everything works but sync, Every time I turn sync on I get this box shows up no matter how many time I restart does the same thing, Anyone know a fix to get sync to work, Thanks for any help

Terry

[Akash Sharma · Accepted solution]

Hi Terry,

Sorry that you're having problems using Lightroom Classic CC.

Could you try to rename the sync.lrdata file and restart Lr Classic. This would normally restart/refresh the sync (metadata only)

You can find the  sync.lrdata file here:

• On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
• On Win it would be at C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

Let us know ow it goes.

Thanks,

Akash

[john beardsworth]

I assume that you intend this moving of your catalogue is intended to be a permanent thing - ie that from now on you want to sync this catalogue on your laptop.

So follow the dialog box's instructions - restart LR and enable sync. Afterwards, you could also go into Preferences and holding down Alt, choose Rebuild Sync Data.

[RailfanTerry2926]

Thanks Akash and John I did rename the file it's working if I run into this problem again I'll do what John recommend, Yes the laptop will be my main computer for lightroom as I travel alot thanks for your help.

Terry