attach to email

[ernestk67500483]

Cannot attach pdf to email.  No error messages just will not open New Email window with attachment.

Windows 10

Office 2016 Home and Business

Adobe Standard DC

[Adorobat]

Hi ernestk,

As per the issue description mentioned above, you are facing issue when trying to send pdf as an attachment in Acrobat, is that correct?

Please try following troubleshooting steps:

1- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.

2- If that doesn't work, try the troubleshooting steps given in the following help document- Attach to email option is not working | Acrobat DC, Acrobat Reader DC

3- If that doesn't work, try repairing MS office as suggested by a user on this thread and check- Emailing from within Acrobat Pro DC

Also, let us know dot version of Acrobat installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

Let us know if you need any help.

Shivam