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Is there anyone working smoothly with LR on a 4K Display?

Community Beginner ,
Sep 28, 2018 Sep 28, 2018

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Dear Windows LR users,

I have a BenQ 4K display on a GTX 1050i GPU, 32GB of RAM, an i7 4GHz CPU and some super fast SSDs. However, working with LR has become a nightmare, especially when using the spot removal or adjustment brush tools. And yes, GPU support is enabled in the preferences. This just sucks. In a previous post Adobe recommended to switch to a lower resolution. This, of course, solves the issue but that's not what I've got a 4K display for.

If there is anyone working happily and smoothly with LR classic on a windows machine with a 4K display: Could you please post your system configuration so I know what to buy? Is performance better on AMD CPUs/GPUs?

Adobe, get your products' performance straight, this sucks!!!

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correct answers 1 Correct answer

LEGEND , Sep 28, 2018 Sep 28, 2018

BottledLightsPhotography  wrote

However, working with LR has become a nightmare, especially when using the spot removal or adjustment brush tools. And yes, GPU support is enabled in the preferences.

This is a known problem, spot removal and brushing on 4K monitor is slow. The best solution is to turn OFF the GPU support. This will speed up brushing and spot healing, although it may slow down other aspects of Lightroom.

Another solution is to use a 1920x1080 monitor.

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018

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Hi BottledLightsPhotography,

We're really sorry for all the trouble. As per the system info you have shared Lightroom should work fine for you. Since, how long you are facing this issue?

Could you please test this issue with the new Lightroom catalog and see if it helps.

And yes, GPU support is enabled in the preferences.

Did you noticed any positive changes in performance after disabling the GPU from the Lightroom preferences?

Regards,

Mohit

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LEGEND ,
Sep 28, 2018 Sep 28, 2018

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BottledLightsPhotography  wrote

However, working with LR has become a nightmare, especially when using the spot removal or adjustment brush tools. And yes, GPU support is enabled in the preferences.

This is a known problem, spot removal and brushing on 4K monitor is slow. The best solution is to turn OFF the GPU support. This will speed up brushing and spot healing, although it may slow down other aspects of Lightroom.

Another solution is to use a 1920x1080 monitor.

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