Not able to combine files in Acrobat 2017

[denise3608]

I am not able to combine pdf files in Acrobat 2017.  Is there a feature I need to modify for this function?
Thank you.

[try67]

What happens when you attempt to do so?

[denise3608]

Hello, it kicks me to the Adobe website to purchase Adobe. 

[try67]

Then you're using Reader, not Acrobat.

[denise3608]

No, when using Acrobat.

[try67]

Are you sure? What does it say under Help - About?

[denise3608]

I checked it again, it is not my computer that is having the issue, but a co-worker.  And they are indeed in "reader".  I have updated it to Acrobat and they are now able to combine files.   Thank you. 

A side question: Another co-worker is not able to combine 'word' files to acrobat now.  Is this a feature that has been modified in the 2017 version? She says she was able to add a word file to a PDF file on a previous version. 

[try67]

That's what I thought...

Regarding Word files: No, it's the same as before. Of course, you'll need to have Office installed for it to work.

What exactly tries when they attempt to do so?

[denise3608]

Thank you.

When the folder opens to add, none of the word files are shown.

[try67]

Is Word installed? If so, what version?

[denise3608]

Microsoft Office 365

[Bernd Alheit]

What happens when you combine PDF files?