Since update Acrobat will not print complete page

[ajpncom]

So I opened my PDF folder this morning and the icon has changed although there has been no update. I use acrobat to print labels with a Zebra label printer (ZT220) and now it will not print a complete label. It only prints about a third of the label - the last third. It will print the entire label on any other printer. Just not the Zebra. And the only reason I don't just print it from Photoshop is it crashes Photoshop whenever I select that printer. And yes I subscribe and NO no one has ever been able to help me. And the issue with Photoshop has been going on ever since I got CC. Now I need to print labels and I can't do it at all. Can anyone here help me? Thank you

[ajpncom]

BTW: I just opened the PDF in chrome and it printed fine. So this is a specific issue with Adobe Acrobat and Adobe Photoshop while printing with the Zebra printer. I can use any browser from the looks of it and Microsoft word. Just not Adobe.

[Vishal@PDF]

Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. An fix has been identified and we are further evaluating it.

We will keep you up updated on the progress.

[ajpncom]

Thank you. I appreciate it.

[AdobeSchmobe]

Thank you for posting this, ajpncom. I just encountered the same issue on my trusty old Zebra LP 2844-Z. I was about to start troubleshooting with different browsers when I found your post. You have saved me much time. And Thank You to the Acrobat Team for quickly acknowledging the issue exists, and are working on a fix.

[ajpncom]

Definitely. Hopefully they get it sorted out soon.

[Vishal@PDF]

Acrobat team has a identified a fix for the print issue which has recently surfaced (with Oct 2 update).

We are evaluating the fix currently and will roll out patch soon.

Please drop me message If you wish to checkout the current fix and validate if it fixes your problem. Please note that it is  not officlal patch and we strongly recommend not to deploy it widely on user systems but wait for official patch which will be rolled out soon.

-Vishal

[AdobeSchmobe]

Thank you, VishalAcrobat - I PM'd you.

[ajpncom]

I'll try it. Program is useless for my needs at this point. How do I get it?

Thank you.

On Sat, Oct 6, 2018, 11:21 PM vishalAcrobat <forums_noreply@adobe.com>

[ajpncom · Accepted solution]

It is now working. Thank you.