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Acrobat crashes

Community Beginner ,
Oct 05, 2018 Oct 05, 2018

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I cannot view this document:

https://www.nature.com/articles/s41588-018-0160-6.pdf

Adobe Acrobat Pro DC immediately shows a modal window and hangs. I have to Force Quit after the application becomes unresponsive.

Other applications have no problem with this PDF file (Firefox, Chrome, Preview.app, PDFExpert).

Here is what I see:

Screen Shot 2018-10-05 at 3.31.48 PM.png

Here is the version information:

Screen Shot 2018-10-05 at 3.49.44 PM.png

Here is my system information:

macOS High Sierra

Version 10.13.6 (17G65)

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General troubleshooting

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Oct 05, 2018 Oct 05, 2018

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Sorry, but access to the PDF file requires login. It is behind a “pay wall” and we can't access the PDF file.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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