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New Computer [Lightroom hasn't populated or synced.]

New Here ,
Oct 10, 2018 Oct 10, 2018

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HI - I got a new computer and am having a little trouble with my adobe cloud. I downloaded the programs, but my lightroom hasn't populated or synced. I was wondering if you could help me do that.

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018

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Hi Samschey,

As you mentioned that you are not being able to open Lightroom, could you please let us know what do you see next to Lightroom?

Does it say install, update or open?

We will be needing more information before helping you.

Thanks

Kanika

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New Here ,
Oct 10, 2018 Oct 10, 2018

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It opens but I am having trouble migrating my catalog from my external hard drive to my new computer.

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Community Expert ,
Oct 10, 2018 Oct 10, 2018

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Have you followed all the steps outlined here?

https://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

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