Getting an "Internal Error" Message

[robert_englebright]

I am getting this message box when I try to upload photos to my PhotoShelter account.  Anybody know how I solve this problem?  I can't find an answer in forums.   Thank you in advance for your help. 

"An internal error has occurred: ./PhotoShelterSync.lua:486: attempt to index local 'parent' (a nil value)"

Robert

[Sahil.Chawla]

Hi Robert,             

We're sorry to hear about this, do you have any third party plugins installed?

Please try the steps mentioned here and let us know if it helps:

Disable the plugins by going to File > Plugin manager.

You may also have a look here and let us know if it helps: an internal error occurred: ?:0: attempt to index a nil value

Regards,
Sahil

[robert_englebright]

Hi Sahil,

Yes. I have quite a few third party plug-ins installed in Lightroom. I use it extensively for exporting and editing in other programs. When you write to "Disable the plugins by going to File >Plugin manager,” what do I do after that? I can’t keep all of my plug-ins disabled.

I could not make sense of

an internal error occurred: ?:0: attempt to index a nil value <https://forums.adobe.com/thread/2464039>

Can you go into greater detail what is causing the error message and how to resolve it? I’ve been uploading to PhotoShelter for several years now, and this is a recent problem . Thank you!