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Synching Classic to CC freezes after about 20 images

Community Beginner ,
Oct 11, 2018 Oct 11, 2018

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When syncing a new collection from Classic to CC the process freezes every 30 images or so; I have to restart Lightroom Classic to resume the process. Any ideas?

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correct answers 1 Correct answer

Oct 12, 2018 Oct 12, 2018

Hi nickj16382541,

We're sorry that Lightroom freezes while syncing images. could you please try the following:

Open Lightroom Classic CC -> Preferences -> Lightroom Sync -> Press alt/option -> Rebuild Sync data.

Lightroom will restart and syncing will reset and there will be no impact on your images.

Let us know how it goes.

Thanks,

Akash

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Oct 12, 2018 Oct 12, 2018

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Hi nickj16382541,

We're sorry that Lightroom freezes while syncing images. could you please try the following:

Open Lightroom Classic CC -> Preferences -> Lightroom Sync -> Press alt/option -> Rebuild Sync data.

Lightroom will restart and syncing will reset and there will be no impact on your images.

Let us know how it goes.

Thanks,

Akash

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Community Beginner ,
Oct 12, 2018 Oct 12, 2018

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Thanks Akash I will try that next time

Nick

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Community Beginner ,
Nov 12, 2018 Nov 12, 2018

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Hi Akash- I have tried your suggestion with a new batch of images- unfortunately the process still freezes every 30 images or so. Do you have any further suggestions?

Nick

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