Dialog box is too big when encrypting

[steveh45979712]

I have Adobe Acrobat DC --when I go encrypt a document the dropdown dialog box is too big for the page so the bottom is cut off.  I can not enter the selected options.

How do I reduce the size of the dialogue box?   I use Windows 10 and Outlook 16

[Adorobat]

Hi Steveh,

As per the issue description mentioned above, the dialogue box is too big when trying to encrypt a document in Acrobat, is that correct?

Could you confirm if you are using "encrypt with certificate" or "encrypt with password" option?

Acrobat version you are using: Identify the product and its version for Acrobat and Reader DC ?

Would it be possible to share the screenshot of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Let us know if you need any help.

Shivam

[steveh45979712]

I am using Adobe Acrobat DC version 19.8 .20074

I am trying to encrypt with a password

See picture below-- the bottom  1/3 of the dropdown is cut off so I cannot input my choices

[Adorobat]

Hi steveh,

Thanks for sharing the screenshot. Could you try the troubleshooting steps given in the following forum thread at post#4

Resolution in dialog box is too large in Acrobat XI

If that doesn't work, try repairing Acrobat using "Repair installation" option under Help menu, reboot the machine after repair and check.

Let us know if you need any help.
Shivam