• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign CC2019

New Here ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

Hallo zusammen,

arbeite am Mac und habe auf CC 2019 up-gedatet - seither läuft nichts mehr, die Suche funktioniert nicht, alles ist unendlich langsam, immer wieder kommt die Meldung InDesign reagiert nicht und dann gehts kurz und dann wieder nicht.

Ich habe bereits deinstalliert und neu installiert, bringt aber nichts. Was kann ich tun?

Views

504

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 24, 2018 Oct 24, 2018

Hi,

Please can you try to replace/trash your InDesign preferences and cache.

Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

-Aman

Votes

Translate

Translate
Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

Hi,

Please can you try to replace/trash your InDesign preferences and cache.

Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

-Aman

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2018 Nov 02, 2018

Copy link to clipboard

Copied

Hi Petra,

I would like to know if resetting preferences worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2018 Nov 21, 2018

Copy link to clipboard

Copied

LATEST

Hello Srishti,

I could not reset the preferences because I did not find one on my machine. But overnight "a miracle happened" and it works now.

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines