Beginner has a Problem: A low-Level exception occurred in: CFHD.dll (Get AVI Codecs)

[patrickp2148171]

Hallo together,

im an absolute beginner when it comes to Video Editing. So i was watching an online class about Premiere Pro, after finishing it, i wanted to edit my first video, so i downloaded the free Trial of Premiere Pro 2019. When i Started the Programm i got an Error with the following message: A low-Level exception occurred in: CFHD.dll (Get AVI Codecs). I really dont know how to solve that problem. First i wanted to ignore that error and just start to edit some videos. But on my Go Pro Footage i got on both monitors problems playing that footage. It has like a purple and sometimes a green inking...

I hope someone can help me

Thanks in Advacne

Pat

[Ann Bens]

Green or purple streaks appear in the Source and Program monitors

[Ann Bens]

As for the CFHD.dll i have no idea: its a cineform thing.

[caeccles]

I'm also having this error...just after updating my video card drivers.

[Peru Bob]

caeccles  wrote

I'm also having this error...just after updating my video card drivers.

Roll the driver back.

[BNC10a]

I had this same problem and it was solved by uninstalling the Cineform codec from my system.

My post is in this thread:

Just did the update to 2019 and opening a project from the other day is giving me trouble

Numbers 20 -22

Hope this helps fix your problem.

[Kevin-Monahan]

Hi PatrickP,

Sorry for the issue. As I understand it, you're getting the warning having to do with CFHD.dll. I have heard that this has to do with GoPro codecs. What you might try is uninstalling and then reinstalling any legacy versions of GoPro Studio or the like. Please try that and return with the results. Hope we can assist you if you need more assistance.

Thanks,
Kevin

[Kevin-Monahan · Accepted solution]

PatrickP,

Please update to 13.0.1 to be clear of this issue.

Thanks!
Kevin