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Could not run script: OrganizeModuleFactory.lua Error: Recursive load attempt for namespace: AgImageIO<-AgHeadlights<-AgHelp<-OrganizeModule<-AgImageIO

Community Beginner ,
Oct 30, 2018 Oct 30, 2018

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I have newly installed HP laptop with Windows 10.

I have tried to install both Lightroom CC and Lightroom CC Classics many times starting from June, but all the time I will get the same error.

I have also created a couple support tickets but no resolution.

I don't have any vpn-connections so it cannot be any reason.

Adobe second level support asked me today contact Microsoft after he had tried to resolve issue remotely.

MS asked me to re-install Windows. I have done it.

After that I installed once again both Lightrooms but no effect.

Same error comes, Lightroom does not work?

Any advice?

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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Moving this discussion to the Lightroom Classic CC — The desktop-focused app forum.

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