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having issue with exporting

Explorer ,
Oct 30, 2018 Oct 30, 2018

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im having issue with exporting the video

its a 14mins long video, and it keeps stop rendering in the middle of the video

6700k 16ram ssd win10  with latest premiere pro cc and media encoder

i have exporting setting to default youtube

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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Hi liur66336955,

Sorry to hear that you are facing this issue. Please try to switch the video renderer in Premiere Pro to Mercury Playback Engine Software Only and then try to export and check if it's working properly.

FAQ: How to change the Video Renderer in Premiere Pro?

Hope this helps, let us know if you have any questions.

Regards,

Sumeet Kumar Choubey

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Explorer ,
Oct 30, 2018 Oct 30, 2018

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it does export the video but really slow

and some part of video have effects it just leave the texts on the video and say this part required gpu acceleration

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

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Its not really an option to turn of MPE hardware.

What error message do you get.

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