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CRASH!!! Premier v13.01 is unstable

Community Beginner ,
Nov 08, 2018 Nov 08, 2018

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We pay monthly and we get this unstable software update.  I have updated all my drivers and my system is running at peak performance.  Come on Adobe! Stop releasing updates with bugs!!  I did not pay for this and it's hurting my bottom line when I lose so much time.

Premier CC crashed during timeline scrubbing.  No warring, no file save option. It just closed down. Nvidia GPU was on and has updated drivers.

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Adobe Employee ,
Nov 08, 2018 Nov 08, 2018

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Hi Slowtype,

Sorry for the crash issues. Did you generate any crash reports? FAQ: How to find Premiere Pro crash logs on Windows? If so, please post them here. Also, please give us the following info:

  • Which GPU driver are you running?
  • Which version of WIN 10?
  • What is your source media?

Hope we can assist!

Thanks,
Kevin

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