Issues with premier pro Red giant Denoiser

[eduardoherrera]

So I purchased a Mac Pro desktop version 5.1 12 core it has 32gb ram Nvidia quadro 4000 I installed premiere pro and my plugins when I go to use the denoiser premiere crashes and and its only the denoiser plugin from the magic bullet suite all the other plugins run fine I'm running on high sierra and not sure what the heck is going on its working fine  on my laptop same setup the only thing thats different is video cards and amount processors and ram I have a Mac book pro  touch mar i7 with 16gb ram with a and radeon pro 450      any help id appreciate.

[Kevin-Monahan · Accepted solution]

Hi eduardoherrera,

Sorry for this anomaly. If you have problems with third party plug-ins, please start at their support site, then report back here as to the solution: Red Giant Support

Thanks,
Kevin

[eduardoherrera]

It was the video card i had an nvidia quadroo 4000. I purchased amd

saphire580 issue disappeared