Bridge crashes on launch

[Fine Art P]

I recently updated to Bridge 2019. It worked for about a day. Then it started crashing on launch every time. I went back to Bridge 2018, which also now crashes on launch. I've tried uninstalling, reinstalling, restarting, clearing preferences, clearing cache. Does anyone have any additional suggestions?

[Sahil.Chawla]

Hi there,

Sorry to hear about Bridge crashing, could you please let us know what operating system you're working?

The issue might be related to permissions, could you try creating a new user account on the computer and try launching Bridge on that account?

Regards,
Sahil

[Fine Art P]

A bit of an update: If I restart my Mac, Bridge usually crashes, but if I restart a few times, sometimes it doesn't crash. So it's not crashing 100% of the time, just about 90%.

OS Version:            Mac OS X 10.13.6 (17G65)

I also have 2 external monitors in addition to my Macbook. This worked fine for Bridge 2018, but I know it has been an issue in the past.

I can create a user account, which is a long setup on a Mac. Should this be admin or standard? I run Bridge from an admin account.

I'm not sure if this info helps:

Time Awake Since Boot: 57 seconds

System Integrity Protection: enabled

Crashed Thread:        18  Mondo Worker

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       EXC_I386_GPFLT

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

[Fine Art P]

And this seems to have helped... Bridge CS5 crashes when opening

But when I closed and relaunched it crashed again... When I checked the folder, it was set back to read only...

Users/ [user] /Library/Application Support/Adobe/Bridge CS5 /

And back to crashing...

[Fine Art P]

Still crashing. I tried downgrading today to version 9.0.0.204 --- I'll wait a few months and see if there is a more stable version.

[Fine Art P]

Currently both Bridge 2018 and Bridge 2019 crash on my Mac immediately after launch. No solution I know of.

[Fine Art P]

So I've been able to (possibly) isolate some of the problem. I've started a new thread with a more meaningful title: Bridge crashes with large collections