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Lightroom 5 - not loading

Explorer ,
Nov 06, 2018 Nov 06, 2018

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Hi, sorry to post here, but I couldn't find anything on the help about Lightroom CS5

I needed to re-install my Lightroom 5 on a MAC, The installation seem to go fine, but when trying to load it I get the message.

adobe application manager, required to start your trial is missing or damaged. then it points me to the download,  but the app is for CC, I am not using CC.

I was never asked for a serial number yet, so the app thinks I am using a trial..

Is there a different link to get the latest version of Lightroom 5 to install.

thanks

kris

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correct answers 1 Correct answer

Explorer , Nov 11, 2018 Nov 11, 2018

Just been speaking to support.

the correct link is https://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

which gives me Lightroom_5_LS11.dmg NOT Lightroom_CCLS11.dmg, which tries to keep getting me to install Adobe Manager for CC.

thanks for your help..

The new download worked perfectly and allowed me to put my serial number.

Kristina

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LEGEND ,
Nov 06, 2018 Nov 06, 2018

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Lightroom 5 can be downloaded from this link:

Download Photoshop Lightroom

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Explorer ,
Nov 06, 2018 Nov 06, 2018

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Hi Jim,

Thank you for your response, unfortunately I downloaded that file Lightroom_5_CCM_LS11.dmg,

It installs fine, but doesn't load. 

It only give me an Alert:

adobe application manager, required to start your trial is missing or damaged. then it points me to the download,  but the app is for CC, I am not using CC.

is there somewhere else i can find the Lightroom 5.dmg file?

thanks

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Explorer ,
Nov 11, 2018 Nov 11, 2018

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Can anyone help me find the correct link to Lightroom 5.7.1 and not CC.

thanks

Kristina

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LEGEND ,
Nov 11, 2018 Nov 11, 2018

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That link is to Creative Suite, not Creative Cloud.

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Explorer ,
Nov 11, 2018 Nov 11, 2018

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Just been speaking to support.

the correct link is https://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

which gives me Lightroom_5_LS11.dmg NOT Lightroom_CCLS11.dmg, which tries to keep getting me to install Adobe Manager for CC.

thanks for your help..

The new download worked perfectly and allowed me to put my serial number.

Kristina

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