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Lightroom Classic 8.0 crashes at 'Develop' (Windows 10)

New Here ,
Oct 28, 2018 Oct 28, 2018

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I am running Windows 10 (build 1803) and Lightroom Classic 8.0 (Build 1193777).


I am able to start LR Classic, import a local directory of photos (including RAW), but when I switch to 'Develop', Lightroom crashes (takes a few minutes to pop-up a crash report to send to Adobe).

I had uninstalled LR Classic. Removed the directories and contained files (.... \Pictures\Lightroom), and re-installed. The behaviour remains - Crash when switching to 'Develop'.

Any ideas?

Moderator: Moved from Adobe Creative Cloud​ to Lightroom Classic CC — The desktop-focused app​

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correct answers 1 Correct answer

New Here , Oct 29, 2018 Oct 29, 2018

Initial tests indicate this has solved the problem. Thanks!

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Community Expert ,
Oct 29, 2018 Oct 29, 2018

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Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Adobe Lightroom GPU Troubleshooting and FAQ

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Oct 29, 2018 Oct 29, 2018

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Initial tests indicate this has solved the problem. Thanks!

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New Here ,
Nov 12, 2018 Nov 12, 2018

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exact same problem, crashes whenever i try to importm only started doing this since i updated to latest version. Disabling GPU support has not solved this for me

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LEGEND ,
Nov 12, 2018 Nov 12, 2018

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Mac or Windows? Which version?

Which exact version of Lightroom?

Which camera?

Are you directly connecting the camera or using a card reader?

Is the destination folder an internal drive, external drive, or network folder?

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