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Lightroom Catalog Migration failure

New Here ,
Mar 03, 2018 Mar 03, 2018

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I attempted to migrate my catalog to Lightroom CC and it appears to have failed for every image with the message:

  getCroppedDimensioncroppedWidth info missing for asset

You only get one opportunity to migrate, so it will not let me try again.

What's the recommended way to deal with this situation?

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correct answers 1 Correct answer

New Here , May 10, 2018 May 10, 2018

This was resolved for me by first deleting the entire CC library (launch the CC web app from Adobe Creative Cloud​ and go to Account Info under the "Lr" logo menu). After that, following the migration steps from Migrate photos and videos from Lightroom Classic CC to Lightroom CC worked without any issues.

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Adobe Employee ,
Mar 05, 2018 Mar 05, 2018

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Hi rudkx,

Please refer the below troubleshooting article related to this issue and let us know if that helps.

Possible errors | Migrating photos to Lightroom CC

Regards,

Mohit

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New Here ,
Apr 04, 2018 Apr 04, 2018

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This answer is not helpful.

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Community Expert ,
Apr 05, 2018 Apr 05, 2018

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nordness  schrieb

This answer is not helpful.

How can you know it's not helpful for @rudkx

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Nov 13, 2018 Nov 13, 2018

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LATEST

I am having a similar issue... I attempted to migrate and it is telling me:

  Develop setting not migrated for 24301 Asset(s)

  ********************************************************************************

  1 ->   getCroppedDimensioncroppedWidth info missing for asset : 40 : nil

  2 ->   getCroppedDimensioncroppedWidth info missing for asset : 62 : nil

  3 ->   getCroppedDimensioncroppedWidth info missing for asset : 82 : nil

  4 ->   getCroppedDimensioncroppedWidth info missing for asset : 100 : nil

  5 ->   getCroppedDimensioncroppedWidth info missing for asset : 140 : nil

  6 ->   getCroppedDimensioncroppedWidth info missing for asset : 157 : nil

  7 ->   getCroppedDimensioncroppedWidth info missing for asset : 175 : nil

  8 ->   getCroppedDimensioncroppedWidth info missing for asset : 265 : nil

  9 ->   getCroppedDimensioncroppedWidth info missing for asset : 286 : nil

For every single image.  None show up in Lightroom CC and I am unable to re-attempt to migrate them because it says that I'm already migrated. 

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New Here ,
May 10, 2018 May 10, 2018

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I had this issue. I was able To solve this by doing the following:

1. Open Lightroom classic

2. Create a new catalog (don’t turn on syncing to Lightroom cc)

3. Import photos from existing catalog - this will take a while as it is building a new catalog database

4. Close Lightroom classic

5. Open Lightroom cc

6. Migrate the newly created catalog

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New Here ,
May 10, 2018 May 10, 2018

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This didn't help me.

I still get the original issue described by @rudkx - No images are imported and each gets the error "getCroppedDimensioncroppedWidth"

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Community Expert ,
May 10, 2018 May 10, 2018

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As this is mostly a User to User Forum you may want  also to post here: Lightroom CC | Photoshop Family Customer Community and the issue may be seen by Lightroom Tech. Staff.

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New Here ,
May 10, 2018 May 10, 2018

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This was resolved for me by first deleting the entire CC library (launch the CC web app from Adobe Creative Cloud​ and go to Account Info under the "Lr" logo menu). After that, following the migration steps from Migrate photos and videos from Lightroom Classic CC to Lightroom CC worked without any issues.

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