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Adobe Acrobat's latest updates have started creating GPUCache for users when opening PDF files. It does NOT happen on all PDFs, but many. It's annoying our users. Anyone know how to turn this off? Or are you experiencing the same problems? Hopefully this will be fixed in another update. Version that are doing it are listed below.
Verion 2019.008.20071
Version File VErsion: 19.008.20071.41678
AGM Version 4.030.00080
CoolType Version 5.014.00035
Core Version 19.2048
JP2k Version 1.002.00002.41572
Verion 2019.008.20074
Version File VErsion: 19.008.20074.43139
AGM Version 4.030.00081
CoolType Version 5.014.0035
Core Version 19.2048
JP2k Version1.002.00002.41572
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Hi chelsea h,
Sorry for the delay in response.
As per the issue description mentioned above, Acrobat is creating GPU cache folder in mapped directories when opening pdf files, is that correct?
Could you try installing the latest patch for Acrobat using "Check for updates" option under "Help" menu, You may also download updates from here: Adobe software and product updates
Reboot the machine after installing the update and try again.
Let us know how it goes.
Shivam