• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Drop-down for Keywords does not show correctly in full screen mode

Community Beginner ,
Nov 14, 2018 Nov 14, 2018

Copy link to clipboard

Copied

Since updating to LR Classic 8.0 and macOS Mojave 10.14.1 the keyword drop-down list (when typing keywords after cmd-K) in full screen mode sometimes only appears as a very light and unreadable grey block instead of the usual dropdown. It works normally when exiting full screen mode and again for a while after re-entering full screen mode, but then gets all messed up again. It seems the real drop-down window appears to the right outside the fulls screen...

Does anybody else have the same problem or a solution?

Running OS X on a MacBook Pro (15-inch, 2016)

Views

766

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 14, 2018 Nov 14, 2018

Copy link to clipboard

Copied

Your last screen pic appears to show the completion dropdown working properly?  (By the way, on Mac you can capture the current screen using Cmd + Shift + 3, which places the screenshot on your desktop.)

When the LR user interface starts going screwy, resetting LR's preferences often fixes it: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 14, 2018 Nov 14, 2018

Copy link to clipboard

Copied

Thanks johnrellis for your answer - yes, the second picture is the dropdown working properly in window mode and the first was the screwed-up version in fullscreen mode (sorry that I didn't comment on the pictures properly). I'll try resetting the preferences right away and keep you updated if it resolved the problem.

(I tried using the new mojave cmd+shift+5 printscreen tool - but every time I wanted to take the screenshot, the dropdown disappeared, that's why i used a less sophisticaded iPhone screenshot. Cmd+Shift+3 would have worked, you're right!).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 16, 2018 Nov 16, 2018

Copy link to clipboard

Copied

Hi cyber-r​

Inside Utilities, in the Applications folder, is a tool called Screenshot that lets you do timed screenshots.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2018 Nov 16, 2018

Copy link to clipboard

Copied

LATEST

Hi SeanMcCormack​

Thanks - I managed in the end with cmd-shift-3... I posted the problem/bug in the feedback forum as suggested by johnrellis​ under

Keyword drop-down bug in LR 8.0 full screen mode in osX Mojave | Photoshop Family Customer Community

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 14, 2018 Nov 14, 2018

Copy link to clipboard

Copied

Unfortunately that didn't fix the problem (apart from me having to reset my preferences   )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 15, 2018 Nov 15, 2018

Copy link to clipboard

Copied

I recommend posting a bug report in the official Adobe feedback forum, where Adobe wants all bug reports: Lightroom Classic CC | Photoshop Family Customer Community . Adobe product developers read everything there (and sometimes reply), but are rarely seen in this user-to-user forum. Include full details, including screenshots (Cmd+Shift+3 if you can make them) and the first ten lines of the menu command Help > System Info. Mention that you've already tried resetting preferences.  (Merely including a link to this thread will make it less likely they'll pay attention.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2018 Nov 16, 2018

Copy link to clipboard

Copied

Done - I'll keep you posted if I get an answer...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines