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Sync Issues Between Cloud and Lightroom CC Latest Versions

Participant ,
Nov 11, 2018 Nov 11, 2018

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Lighrroom CC shows it's Syncing 11 photos yet when I ALT click the LR icon it shows it's fully up to date. (0 Uploading 0 Downloading 0 Pending)

If i right click on the folder and sync it shows that I have 877 files that are "Missing" which ARE NOT MISSING.  They are safe and sound in the cloud (as seen on lightroom.adobe.com)

Suggestions?

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Nov 12, 2018 Nov 12, 2018

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Hi Jimerb,

Sorry that your images are showing up as missing in Lightroom CC but they are available on Lightroom web.

Just confirming, are you using Lightroom Classic CC or Lightroom CC on your computer?

If using Lightroom Classic CC, please head over to the Preferences> Lightroom sync menu and hold down the "Alt" key, you should see an option "Rebuild sync data". Select this option and let Lightroom rebuild the synced data.

This will show actual sync errors or missing files if any. Let us know how it goes.

Thanks,

Akash

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Participant ,
Nov 12, 2018 Nov 12, 2018

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Ok i will try that.

is this a harmless thing to do? I have so many edits and tagging I'd hate to mess up my catalog.

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Participant ,
Nov 17, 2018 Nov 17, 2018

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That worked. It only took a few seconds.

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Participant ,
Nov 17, 2018 Nov 17, 2018

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I rebuilt the sync data, lightroom restarted and the 11 are still there.  What now?

This is not fixed.

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