LR CC Classic crashes right after startup

[catmason]

Hey there,

my LR CC CLassic (V 7.5 and all other versions later 7.2) began to crash right after startup today - I didn't change anything in my system, no new drivers, no new software, no change in preferences. It's just horrible, can't work with that - I even can't open any menus in LR, it crashes too quick after start.

Things I tried:
- installed all the latest drivers

- calibrated the monitor

- rebooted the system (was the first I tried)
- disabled gpu support in lr manually

- disconnected all network drives

- tried a new cataloge

- tried different cataloges

now I downgraded LR to 7.2 and this one works... But that's not the solution I need.

Any1 expecting same errors ?

[GoldingD]

Your OS? And did it change?

[catmason]

Win10, no changes, latest version

[GoldingD]

Have you done this

https://www.cliptrailer.com/video/82d52sthnir0mxq6a2hirl.html

[catmason]

oc course. That was the first I've tried. Even tried clean install without any user prefs. 😕

[99jon]

The latest version is LR Classic 8.0

Have you tried updating?

Launch Creative Cloud and go to the apps tab to install the update.

[GoldingD]

Probably time to give in and contact Adobe Customer Care.

one link: Contact Customer Care

basically start a chat session, and if not how you want to interact, ask that they set up a phone call