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Premiere CC 2019 Won't Open - "Too many levels of symbolic links"

Community Beginner ,
Nov 21, 2018 Nov 21, 2018

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Hi all,

In a major bind trying to finish an edit and ever since I installed Digital Anarchy's Deflicker, Premiere won't open and throws the error in the screen capture posted below.  I uninstalled Digital Anarchy to no avail.  I also uninstalled the entire creative suite and reinstalled and still getting the same error.  I'm assuming there is a cache or some setting syncing with my old settings when I reinstall.

Anybody know how I can resolve this or know how I can completely remove all Adobe settings, presets, etc off my computer for a brand new fresh install?

Edit: Also when I follow the path below to see the files in question, there is no plug-ins folder in Common.

Any and all help appreciated, Thank you.Screen Shot 2018-11-21 at 5.49.30 AM.png

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2018 Dec 01, 2018

Not exactly, but I appreciate the response.

Sorry i Forgot to come back and update, but after trying nearly everything I finally found buried in a cached folder an old version of flicker free installed for an older version of premiere (2016).  inside that folder was a broken uninstall file and a broken 32bit file and once deleted premiere started back up with no issue.

Hope this helps anyone with the same troubles.

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Community Beginner ,
Nov 27, 2018 Nov 27, 2018

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Need to uninstall the plugin and make sure it's removed from Premiere 2018 preferences, then reinstall Premiere 2019.

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Adobe Employee ,
Nov 30, 2018 Nov 30, 2018

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Hey RunGun!

Were you able to get back to work with BikeVeloce's suggestion?

-Caroline

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Community Beginner ,
Dec 01, 2018 Dec 01, 2018

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Not exactly, but I appreciate the response.

Sorry i Forgot to come back and update, but after trying nearly everything I finally found buried in a cached folder an old version of flicker free installed for an older version of premiere (2016).  inside that folder was a broken uninstall file and a broken 32bit file and once deleted premiere started back up with no issue.

Hope this helps anyone with the same troubles.

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New Here ,
Dec 04, 2018 Dec 04, 2018

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Was curious where you found this folder? I'm in a similar bind right now!

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Community Beginner ,
Dec 05, 2018 Dec 05, 2018

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hope this helps!Screen Shot 2018-12-05 at 8.27.07 PM.png

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New Here ,
Dec 15, 2019 Dec 15, 2019

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So incredibly helpful thank you!!!! I was almost in tears I was so frustrated today and this was the ticket!

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New Here ,
Sep 15, 2022 Sep 15, 2022

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Thank you so much and appreciate this is helpful.

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Thanks SO MUCH for this very helpful information. Honestly made my day and saved me a mini breakdown : )

 

Cheers sir.

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Community Beginner ,
Jun 28, 2020 Jun 28, 2020

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Thank you so much for finding this hack. Worked perfectly!

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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Thanks for posting your solution...     Vestiges of old installs can create problems and it's not always easy to find them...

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Community Beginner ,
Mar 08, 2024 Mar 08, 2024

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LATEST

Thanks @rungun88! This same thing worked for BeautyBox. NOT a cheap plugin and after a traumatic recovery from Time Machine finding it not working was killing my spirit. Your fix worked a trick! Sending love from Indonesia. 

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