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»Maximized« won’t stick ...

Engaged ,
Nov 27, 2018 Nov 27, 2018

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Hi there!

Not actually the world’s end, but still somewhat annoying:

[Win 10 64 Pro]

After launching Acrobat Pro DC (19.008.20081) in the morning, the first thing I always have to do is to maximize its window. And I have to repeat that every morning—that maximize status won’t stick.

What to do about this?

Thanks!

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General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2018 Nov 28, 2018

Hi Klаus,

As per the issue description mentioned above, acrobat's window doesn't stay maximized, is that correct?

Could you try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default. reboot the machine after resetting preferences and try again.

If that doesn't work, try checking the box next to "restore last view settings when reopening documents" under edit > preferences > documents,click OK relaunch Acrobat and check.

Does this h

...

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Adobe Employee ,
Nov 28, 2018 Nov 28, 2018

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Hi Klаus,

As per the issue description mentioned above, acrobat's window doesn't stay maximized, is that correct?

Could you try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default. reboot the machine after resetting preferences and try again.

If that doesn't work, try checking the box next to "restore last view settings when reopening documents" under edit > preferences > documents,click OK relaunch Acrobat and check.

Does this happen only with Acrobat? Have you tried replicating the behavior with other applications?

Let us know if you need any help.

Shivam

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Engaged ,
Nov 29, 2018 Nov 29, 2018

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Thank you, Shivam!

The »resetting step« alone did not solve the problem, I’ll try the »restore last view settings« proposal tomorrow.

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Engaged ,
Dec 01, 2018 Dec 01, 2018

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Yep, now it stays maximized! Thanks again!

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