Cannot Save, Deselecting "Show Online Storage when saving" Didn't fix

[madrejen]

I cannot save my documents in Adobe Acrobat Pro DC. I found the discussion about changing the General Preferences by deselecting "show online storage when saving files".  It still won't save - screen shot of the message I receive:

[Test Screen Name]

The fix you found was for a blank save box, not this problem.

1. Make sure you aren't showing previews in Windows Explorer?

2. No good? Do what the message says.

[madrejen]

I have tried resaving as a different name or other location, it still will not save, get the same error message.  I don't know what you mean by previewing in Windows Explorer?  I'm trying to save it from within the Adobe program.

[Test Screen Name]

I mean that you need to make sure that in your Windows Explorer (File Explorer not Internet Explorer), you must make sure that there is no preview showing. This may not seem relevant but it is.