Error Importing Presets in Lightroom Classic

[autumndr]

I was able to import presets in Lightroom CC but now that I've downloaded the Classic version I can't import any. I continue to get the message, "An Unknown Error Occured".

[JohanElzenga]

As usual, we need more information. What version of Lightroom Classic? Mac or Windows? What kind of presets?

[autumndr]

I'm using Windows, Lightroom 6.0  and the files say "LRTemplate"

[JohanElzenga]

You said you had downloaded Lightroom Classic... Does that mean you are testing it?

[autumndr]

I have the newest version out....of classic and I have Lightroom CC. In CC I was able to import presents in classic I was not.

[JohanElzenga]

autumndr  wrote

I have the newest version out....of classic and I have Lightroom CC. In CC I was able to import presents in classic I was not.

I think you are confusing Lightroom 6 with Lightroom CC. Lightroom CC is a new application, that was only introduced one year ago. It stores its images in the cloud, and could be seen as 'Lightroom Mobile for the desktop computer'. That is clearly not what you have been using.

Lrtemplate presets are presets in the old format. Lightroom Classic V8 uses the new XMP format. In order to use your old presets, they need to be converted. I'm not sure that the import process does that. In fact, I think that causes the error. Lightroom Classic should do that automatically however if you place these presets in the old preset location. In Lightroom, go to Preferences - Presets and click on the 'Show All Other Lightroom Presets' button. Open that folder, go to 'Develop presets' and place your .lrtemplate presets in the User Presets subfolder. Restart Lightroom.

[GoldingD]

In this instance,

by Lightroom CC are you referring to LightRoom version 6?

As for your latest copy, in LR, click on help, click on System Information, in the dialog that pops up, click on copy, paste that into reply.

[autumndr]

Lightroom Classic version: 8.0 [ 1193777 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.16299

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 2.2 GHz

Built-in memory: 6021.2 MB

Real memory available to Lightroom: 6021.2 MB

Real memory used by Lightroom: 1641.5 MB (27.2%)

Virtual memory used by Lightroom: 2473.1 MB

GDI objects count: 749

USER objects count: 2764

Process handles count: 2308

Memory cache size: 308.7MB

Internal Camera Raw revision: 61

Maximum thread count used by Camera Raw: 3

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1123MB / 3010MB (37%)

Camera Raw real memory: 1139MB / 6021MB (18%)

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: Intel(R) UHD Graphics 620 (23.20.16.5038)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\Autumn\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Autumn\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) Facebook

4) Flickr

5) Imagenomic Portraiture 3

6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086

Device : 5917

Subsystem : 121a1025

Revision : 7

Video Memory : 128

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 12.1x4

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) UHD Graphics 620

GL_SHADING_LANGUAGE_VERSION: 4.50 - Build 23.20.16.5038

GL_STENCIL_BITS: 8

GL_VENDOR: Intel

GL_VERSION: 4.5.0 - Build 23.20.16.5038

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

[GoldingD]

I do not yet know what your particular problem is, but from your system info, it looks like your windows OS is some four months out of date (Version: 10.0.16299)

probably not the cause, but not keepin windows up to date is bad form.

Also, it appears that your graphics driver is not up to date, in thus case an onboard video chip? Out if date video drivers can cause issues in LR.

will ask a new question in next post as to keep issues seperate.

[GoldingD]

So, the profiles you want to import, are these user presets you created? Or third party presets you obtained?

and were. They in your previous LR copy?

Note that at version 7.3 of Adobe Lightroom Classic CC, Adobe switched from .lrdata to xmp. If the lrdata presets were in your previous version, then they supposedly would have been converted during install of the new LR.

[autumndr]

These are 3rd party presets, and this is a brand new computer. I have an old computer and version of lightroom from a few years ago from before they required a subscription. I had a free trial of just Lightroom CC and imported free 3rd party presets 5 days ago. I purchased a plan and tried to add the same presets in the Classic version and keep getting that error message.

[JohanElzenga]

autumndr  wrote

These are 3rd party presets, and this is a brand new computer. I have an old computer and version of lightroom from a few years ago from before they required a subscription. I had a free trial of just Lightroom CC and imported free 3rd party presets 5 days ago. I purchased a plan and tried to add the same presets in the Classic version and keep getting that error message.

So do as I suggested and place those presets in the old location. If there is no old 'Develop Presets' folder because the computer is brand new, then create one.

[GoldingD]

Go back to the source of the presets, make sure xmp versions are or are not provided, for that matter, did they come zipped up, does the unzipped include xmp files.

[sukanyadass]

Hi everyone,

Need little help. While importing presets in Lightroom Classic CC I am getting an error "A file could not be created ".

Any idea how to resolve this?
I have already imported Preset earlier but never faced such problem before.

Please help.

[JohanElzenga]

Most likely you are trying to import the old .lrtemplate presets into a new version of Lightroom. Please read the earlier messages of this thread.

[sukanyadass]

Hi,

I have worked it out. Followed this on youtube

Installing Pretty Presets XMP Files in Lightroom Classic CC

Thank you for help.