Help! (Color mismatch and resolution problems with jpegs)

[emilyh2417]

I just got a new computer and Im having trouble saving from photoshop. I have been saving through File-Save as-Jpeg. The pictures in "my photos" folder on my computer are no where near the same color as what I'm seeing in photoshop. I have clients trying to print these pictures as Christmas gifts and they are either saying resolution too low when they upload them to shutterfly or other printing service (I have them saved as 300ppi) or the color is crazy looking. I have to get these pictures done in the next couple of days and this is putting me behind. Help please!

[Peru Bob]

Are you using a calibrated monitor?

What do you mean by "crazy looking'?

What is the pixel size of the pictures?

[emilyh2417]

I have calibrated my monitor to the best of my ability. They look washed out unless I "save for web." Pixel size is around 4016x5088 (just the first one I looked at)

[Test Screen Name]

What model is your monitor exactly? And how exactly did you calibrate it?

[emilyh2417]

It's a Samsung c32f391fwn and I just went through the display settings to calibrate it

[Mohammad.Harb]

which color mode are you using ? CMYK or RGB ?

does the image look washed out when you open it back in photoshop ?

please show a screenshot.

[emilyh2417]

How do I add a screenshot on here?

[Mohammad.Harb]

click on insert image as shown in the screenshot below

[emilyh2417]

I'm using RGB. It opens back up fine in photoshop

[Stephen_A_Marsh]

What is your RGB working space and the assigned profile on the images?

[RichardSwearinger]

I have had a similar problem when I save photos as ProPhotoRGB or Adobe RGB instead of sRGB.

When you installed Photoshop, did you go into EDIT>COLOR SETTINGS and set it up for the color management you prefer? ?

You should also check the IMAGE>MODE, look at the bit depth (8 vs 16 vs 32)  and the color mode (LAB/CMYK/RGB).