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CS5 won't open

New Here ,
Dec 05, 2018 Dec 05, 2018

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CS5 on my mac suddenly won't open.  It starts to and then stops and I get an error message.  The only thing I can think of that I did recently was update my Cintiq.  What's happening?

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Adobe
Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

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Hi Philm,

Sorry to hear that Photoshop CS5 crashes upon launch, could you please let us know the operating system you're working on?

Also, what error message are you getting?

The crash is most like caused by some third party plugins, fonts or drivers.


Regards,
Sahil

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New Here ,
Dec 05, 2018 Dec 05, 2018

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I also have this same issue, I upgraded to Mojave and my Photoshop CS5 won't open.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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>upgraded to Mojave and my Photoshop CS5 won't open

Owners of old programs simply have problems with new Mac operating systems... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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Contributor ,
Dec 06, 2018 Dec 06, 2018

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The two companies are only a 15 minute drive away from each other and they both owe a lot of their early success to each other. If it weren't for Apple's excellent user interface, people would have never been able to learn Photoshop and conversely Photoshop helped sell a heck of a lot of Macintoshes.

So isn't it reasonable for customers to expect that this win/win symbiosis would continue? Is our economic system so corrupt that every company has to actively work against every other company even though their customers are the ones who suffer?

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New Here ,
Dec 05, 2018 Dec 05, 2018

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I just upgraded to Mojave 10.14 also. I’m getting “Photoshop Quit Unexpectedly."

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New Here ,
Dec 05, 2018 Dec 05, 2018

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I also downloaded Java for OX X 2017-001.

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New Here ,
Dec 05, 2018 Dec 05, 2018

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Photoshop quit unexpectedly is the error message I get.

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Community Expert ,
Dec 05, 2018 Dec 05, 2018

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