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dear sir
i tried to download and register my product but no one get me resolve my issue
Which application does this concern? If you already registered the product in the past, you cannot register it again.
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When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Exactly which version of the program do you have that is causing problems, and what error message do you see?
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Which application does this concern? If you already registered the product in the past, you cannot register it again.