LR classic 2018 import problem

[Oran Lavon]

after the import photo process completed the import progress bar is still showing and I can't start the new import.  I first need to restart  LR  then import work again 

[cmgap]

Are the originals being imported from a card or hard drive? Where is the destination location? Are you renaming files when you import? How many files are you importing?

Can you import from a different source without a problem?

[Oran Lavon]

Thanked for your replay see below answer to your question and more detail on my issue   

Import from card 

destination location is on my external hard drive

I  copy the file with the original name

i import  100-400 file at the time

The first import process is  complete  then  when I press the import again  the  source panel wasn't open I need to restart  LR  in order to be able to import more files

Oran

[Freyjad1706]

I have exactly the same problem which only started after the last update;  it's such a pain, I have to close LR and PS then start the whole process over each time I want to import images.

[cmgap]

Do you have eject card after import checked?

[GoldingD]

Inquiry by cmgap is spot on, I got fixated with the presence of the bar, as opposed to the real problem of not being able to start a new import.

similar to another member not being able to start a new import from a smart phone. LR thinks the media did not get ejected properly.

[Freyjad1706]

Yes I do - but the dialogue box is different to the usual one in that after

I click "import" the progress bar (top left) just hangs, and at this point

I can't see which folder my imports would be going to - nor can I specify

a folder. After rebooting, the dialogue box reverts to the usual layout

and I can see which folder my imports go to, change it if I want to and

everything works as it always did up to the most recent update (about a

week ago) when I first encountered this problem.

On Fri, 21 Dec 2018 at 18:03, davidg36166309 <forums_noreply@adobe.com>

[GoldingD]

Do you perhaps have either or both of the services, find faces, or map, running? If so, then the import may be busy busy busy, oh, you might see all the images in the film strip, but the import process is not done.

[Oran Lavon]

I don't use find faces or map

[GoldingD]

I am lacking the correct words, so a picture.

Ok, so when you go to upper left, both services are paused? Bummer, so much for an easy answer.

hmm, I stated in my previous post Maps, should have stated address lookup.

[Oran Lavon]

yes both  services are  in paused status

[GoldingD]

If you click, or perhaps hover over, that progress bar, does it tell you anything?

[Oran Lavon]

  Nothing,  when I right click I got  the same information you share with me on your print screen

[GoldingD]

Make sure that no sync to the cloud, that no face recognition is going on, and that no address lookup is going on during import. Before telling LR to bring up the import screen, stop any such actions. You can turn off The auto face and address in preferences, and on the main LR screen upper left, click to show services, pause any face or address going on.

[Freyjad1706]

Thank you but this doesn't address my problem, there is no sync or face

recognition going on.

On Fri, 21 Dec 2018 at 17:25, davidg36166309 <forums_noreply@adobe.com>