InDesign won't launch, crashes on "Starting Panels"

[Raymarts]

PLEASE HELP ME SOLVE THIS ISSUE

I've installed a trial version of 2018 lately and it's working properly and i heard there are new updates "CC 2019" so it comes to my attention to update the trial version so I did.

After that i launch the indesign cc 2019 and it launches until "starting panels" I've done some troubleshooting

Reinstalling indesign 2019

Going back to indesign 2018

Run windows troubleshooting

and even I'VE RESET MY LAPTOP

My laptop specification

Windows 10 64bit

6gb Ram

1920 display

btw all trial version of Photoshop, illustrator, after effects, lightroom, ppremiere rush and premiere pro are working properly just indesign won't work upder it has been updated

[BobLevine · Accepted solution]

Is InDesign at version CC2019 14.0.1?

Did you try resetting your preferences? Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]