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My cursor is stuttering,flickering and out of control when I try to work in timeline

Explorer ,
Dec 28, 2018 Dec 28, 2018

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I'm working on a MacBook Pro 13" Late 2013 2.8 Ghz Intel Core i7, 16GB ram. I'm using Premiere Pro 13.0.2. According to the system requirements, I think I should be good. But I can't edit a thing because when I run my cursor over the timeline, it stutters. I can start to execute edits, but I immediately lose control, so, for example, instead of rolling back a clip just a few frames, it rolls away several seconds of the clip. The problem persists regardless of the tool I have selected. Just until this upgrade, I was able to use Premiere without major problems like this one, which has rendered it basically impossible to use.  Any thoughts? Do I need a new computer? I hope there is some kind of fix as I am on deadline... Thanks very much for your help. 

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correct answers 1 Correct answer

Community Expert , Dec 28, 2018 Dec 28, 2018

Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

Have you tried using proxies?

Work offline using proxy media |

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Community Expert ,
Dec 28, 2018 Dec 28, 2018

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Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

Have you tried using proxies?

Work offline using proxy media |

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Explorer ,
Dec 28, 2018 Dec 28, 2018

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Rebooting seemed to fix it! Thanks for the help.

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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anyone find the real reason for this issue? Tried all of the resetting and rebooting, still have the cursor flashing issue and the menus are un usable.  Computer is windows 10 on a i5 with 8 mb

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LEGEND ,
Dec 21, 2021 Dec 21, 2021

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If you have only (8 GB?) of RAM, you will have problems working in Pr. What generation is your i5?

 

I know it meets minimum system requirements, but minimum only means you can start it and do some stuff in it. It doesn't mean you will get a smooth and flawless editing experience. That's what the recommended specs are for.

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