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I want to attach a video to my discussion for the Forum Users to view. During scrubbing viewers will notice something unusual.
[title edited by mod for clarity]
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You might need to click this:
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What are the vertical lines that appear when I am scrubbing. I have the latest version of Premiere?
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What are your comp specs?
Gopro is highly compressed, is this H.265 or 264?
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The GoPro videos are H.264. I have the same results with GoPro Video or Camcorder HD Videos(1920x1080).
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Still dont know your specs.
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Intel i7-8700-6 Core Processor 12M Cache 4.6 GHz
16GB Ram 1TB 7200 rpm SATA HDD
Videos are shot with a GoPro(1920x1080) and Sony Camcorder(1920x1080)
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Only one hard drive?
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I have an internal hard drive and an external hard drive. I have imported the video files from both of the hard drives. The problem still exists. However, I noticed that when I scrub forward there is no problem. When I scrub backwards is when I see the vertical lines. I also spent time with Adobe technical support. They had no explanation. I reset the Workspace and the Preferences. Problem still exists.
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MIght want to up the ram. 16 is a bit a the low side. 32 recommended and video on a ssd.
7200 hdd is good for backup.
Which graphics card?
Try different drives.
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I downloaded some of the previous versions of Premiere. I experienced the same results. The graphics card is an Intel HD.
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https://forums.adobe.com/people/Michael+Stehly wrote
The graphics card is an Intel HD.
You really need a dedicated graphics card with at least 2GB VRAM.
And as Ann said, you need more RAM and a better hard drive setup.
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I updated to the latest version of Premiere several weeks ago. The vertical lines did not appear. The vertical lines appeared a couple weeks after I had already updated. I had encoded many videos before the lines appeared. Microsoft automatically updates. Could one of the updates have caused this to happen? With the setup I have I can play 4k video and encode without any problems. I am not a professional.
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MS can mess up thing also.
Might want to reinstall, that is what i usually do.
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I have uninstalled and reinstalled Premiere four times with the same result.
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Michael Stehly,
Still having trouble with this? Please let us know.
Thanks,
Kevin
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I have now installed and uninstalled the latest version of Premiere five times. I installed versions 11 and 12 with the same results. Unfortunately, I removed the video from Vimeo by accident. Some of the forum users suggest that I need more RAM and a Graphics Card. I do not think that is the problem.
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Sorry about all this, Michael. Call or chat with our video queue here: Contact Customer Care
They can work 1-1 with you in solving this issue directly. Come on back and give us the results, if you have a moment. It would help the community a great deal to find out just what went on here.
Thanks,
Kevin
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I have a 5 year old Dell computer with Windows 8.1 It is an i5, 16 GB of RAM and 7200 speed drive. I am aware that I cannot load the latest version of Premiere. I did install Premiere 12.1.2 on the old computer. I did not experience the problem I have with my new Windows 10 computer. Last week I allowed Adobe Technical Support to access my Windows 10 computer. This did not come up with an explanation. The problem only happens when I scrub backwards. Am I the only editor that has experienced this?
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It does not sound familiar, sorry. That is why I recommend that you contact our agents so that they can get to the bottom of this.
Thanks man,
Kevin
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https://forums.adobe.com/people/Michael+Stehly wrote
I have now installed and uninstalled the latest version of Premiere five times. I installed versions 11 and 12 with the same results.
I must be something system related otherwise you would not have the same issue in all versions.
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I contacted Dell Support. They did not have an answer
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I'm thinking that this is a graphics issue, either software or hardware.
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Dell installed the latest drivers. The vertical lines did not disappear. I installed versions 11 and 12 with the same results. I have an older Dell computer(Windows 8.1). I installed Premiere. No vertical lines appeared. Hopefully, one of the Microsoft updates will fix the problem. The vertical lines only appear when I scrub backwards. I am assuming that it is not my mouse.
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You can always try a different mouse.