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[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]
[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]
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When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Exactly which version of the program do you have that is causing problems, and what error message do you see?
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May be you could be more elaborate with your problem?
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Locking this thread — see duplicate post from sandram23914596 here: