Copy link to clipboard
Copied
On my old laptop (Samsung) and my desktop (Dell) I had no problem what so ever the videos moved over from the folders and were fine.
Now I have a new HP Pavilion which I have updated the memory to 32 thinking that was the problem, but when I bring the videos they look all grainy and with green and blue lines and are not clearly rendered.
Still photos - no problem, they look fine.
What do I need to do to make this work correctly? Must be a setting that is specific to this machine.
Thank you!
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks Ann!
Updating the Intel drivers worked. I had already gone to HP's update site and they had driver updates, but not these.
Thank you it works great now.