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When I increase speed clip to 300% - the clip turns gray

New Here ,
Jan 08, 2019 Jan 08, 2019

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I'm using GoPro-clips for a project. However, when I speed sections of the clips up to 300% they turn gray-ish (slightly darker with less contrast). Time interpolation is set to "frame sampling". The problem shows up both while editing and after export.

I'm running Premiere Pro CC 2019 (v 13.0.2) on Win 10 on a Lenovo T520 Laptop. (Previously I ran v 12.0.2. with the same result.
A colleque testet the GoPro-clip with Premiere Pro on a Mac and did not encounter the same problem. I searched the forums but couldn't find anything similar.
I hope someone can help with a solution.

Thank you for any help.

Ernst Poulsen

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Adobe Employee ,
Jan 08, 2019 Jan 08, 2019

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Hi Ernst,

Sorry for the issue. It can be a compatibility issue with the GPU driver.

To corner the issue, change the renderer in project settings to Software only and see if it fixes the issue.

Here are the steps: FAQ: How to change the Video Renderer in Premiere Pro?

Please let us know the status.

Thanks,

Vidya

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New Here ,
Jan 09, 2019 Jan 09, 2019

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Hi Vidya,

Thank you for helping. A friend previously suggested I should change that setting.

But I don't have the option to change the rendering-setting. It's locked on "Mercury Playback Engine Software Only". (Se attached image).

Ernst

video_general_settings.jpg

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Community Expert ,
Jan 09, 2019 Jan 09, 2019

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Trashing preferences might do the trick.

If not make a new project and import this one.

See how that goes.

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Adobe Employee ,
Feb 20, 2019 Feb 20, 2019

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Hi Ernst,

Please let us know if you were able to solve the preview issue you were facing with Premiere Pro.

Thanks,

Sumeet

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