Invisible window

[mwoodworth726]

When I open Adobe, there is no window for me to operate from. It's invisible. The command tabs at the top of my screen are there and I can even play the timeline by hitting the spacebar, but the actual window to see anything is completely gone. I've tried everything - turning off the computer, uninstalling, re-installing (older and newer versions). Nothing works. Photoshop opens just fine. I'm at the end of my rope and with all of the crashes and corrupted projects I am about ready to go to FInal Cut 10 and cancel my Adobe subscription. Please help.

Marshall

[R Neil Haugen]

Are you referring to the Program monitor or Source monitor?

If so, what settings do you have for Mercury Acceleration in the Project settings dialog ... software only or a GPU setting of Metal, CUDA ... ?

And what GPU do you have on that computer.... and with what driver?

Neil

[Meg The Dog]

mwoodworth726  wrote

The command tabs at the top of my screen are there

Can you see the menus? if so go to the menu Window > Workspaces > Reset to Saved Layout.

MtD

[Ann Bens]

I would start with trashing preferences. Make sure your graphics card driver is up to date.

FAQ: How to reset (trash) preferences.