HI, debtruevalue and welcome!
I know nothing about Afaria so there may be other issues.
However, I believe you are encountering a common problem with the
way chms are handled ever since Microsoft issued Windows XP Service
Pack 2. There are a lot more restrictions for deploying CHM files
because of MS' security concerns. First, the file must be on the
local user's hard drive. To access the file, the user must go to
the CHM, right click, select properties. At the bottom of this
dialog box you, under Security, click Unblock.
Otherwise, it may be some other issue with Afaria I am not
aware of.
Thanx,
john
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon