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Problems installing Captivate 3 Fr. Upgrade Version

New Here ,
Nov 21, 2007 Nov 21, 2007

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Hi all,

I have a problem when I install Captivate 3 Fr. Upgrade Version that I downloaded from adobe.
After the extraction of the big file on my desktop, it start automatically. But, when I click on the "next" button, the window close and reapear at the same step...So it stay there and I can't install it...

Does anyone have a tip to help me ?
I want to update from Macromedia Captivate 1 and I never installed an other version between captivate 1 and 3.
My PC has a Celeron 2.5Ghz, 1GB ram and Win XP Home Edition w/ SP2.

Thanks, Francis
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LEGEND ,
Dec 15, 2007 Dec 15, 2007

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Hi Francis and welcome to our community

You may be better served by contacting Adobe support. Pretty much everyone here is using the product after having installed it successfully.

You may contact Adobe Support by clicking here.

Cheers... Rick

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