1 Reply Latest reply: Oct 26, 2008 12:36 PM by (Sergei_Petrov.) RSS

    Windows bad image in Vista playing wmv file error with Acro8professional

    DP_MC Community Member
      I have created a multimedia file with movieclips and audio. The file plays perfectly on XP2 and XP3 machines. However I have one Vista machine which reports a bad image error when clicking the play button for the movie. This error will display after three attempts after which the file will play without problem. The file embedded in Acrobat 8 is a WMV file.

      The error message is as follows: Exception processing image
      0xc000007b parameters 0x75AD023C 0x75AD023C 0x75AD023C 0x75AD023C

      The vista laptop is the one we use to demo files so it would be great to establish what the problem is. Do not have access to another vista machine to compare.

      Many thanks