7 Replies Latest reply: Nov 8, 2008 12:28 PM by ~graffiti RSS

    CS3 Design Premium - Acrobat error on installation

    greenjumpyone Community Member
      Hi,

      I have the CS3 Design Premium Suite. Up until about 2 weeks ago, I wasn't having any issues with it. I primarily use Photoshop/Dreamweaver/Flash, but was happy to have Acrobat and the Reader for functionality.

      Well, I reinstalled the entire suite, due to issues with Photoshop. I thought it was best to start out clean again, so I installed everything. I do believe that was the beginning of this new issue. :(

      When the suite installation was complete, there was an error message. It read:
      Errors 1 Component(s)
      
      Adobe Acrobat 8 Professional (at install older versions get upgraded)
      Component install failed
      It wasn't kidding, it really did fail! I can't even use Adobe Reader for my .pdf files anymore. :(

      I attempted to uninstall the product and I was unsuccessful in that. I then did a repair/install and got the same error message. I changed the name of the existing Acrobat folder on my computer, so the install would have to create an entirely new directory. The install still fails.

      It all worked before and I have not added any new hardware to my system.

      I am running Windows XP Pro, SP3.

      and for those that know me on these fora this next sentence is unncessary, but for those who do not know me, yes, it's a legit, non-pirated version of the software! ;)

      Thanks for any help!

      Hopper