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I also am getting the same error alert when I try to open up a file that was sent to me through email. Under file properties it says that the file type is JPEG and that its an 8 bit message. I have tried copying it saving it from an online image, renaming it copying it from a simple viewer program and even had the person re-capture the image and send it to me again and it still doesn't work. Any ideas?
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Although in the past I have had this occur once in a while, recently I had hundreds of images become corrupt with the same message. At the same time, I was also getting an assortment of other error messages but all were stating about the same thing. The .jpg images could not be read. In addition, at this same time, (and from the same photo session,)
Most of my .tiff images became corrupt after I had converted them from RAW format. Along with about half of those of the RAW format were unreadable.
Of course the first problem I thought it was, was the digital camera, or the card reader or maybe the memory card. Unless something very unusual took place on that day of photographing, there was and is nothing wrong with any of the camera devices.
After thinking for a bit, I realized I was also having the .tiff problem in other folders, with images that had been scanned and never came from a RAW format. After moving folders from one drive to another, (I thought it might be the external drive). I did some disc utilities on the external drive. (this is where I keep most working images before I burn all onto DVDs.
After doing the disc utilities and then defragmenting. I also ran Gary’s Utilities (the free version).
In addition, I cleaned up my folders and did basic house cleaning on that USB External drive.
Once all of this was completed, I stopped having the problem with any additional images. However, I do believe those that received the error message, along with the garbled .tiff and unreadable RAW images, well, I have as of now deleted all of them. (A virus? Who knows).
I have spoken to the customer support of the manufacture of my external drive, and he told me that nothing from a hard drive could cause this problem. I think I tend to believe these problems come from drives needing utilities done, a registry problem or things along that line. Just goes to prove, “Back up – Back-up and Back-up” This way you are always protected
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Sorry, i don't have a solution, but I did want to mention that I have the same problem. Let's not overly complicate what is going on. Photoshop can cost up to thousands of dollars depending on which version you have...and it will not open a simple .jpg file. Period. A major flaw exists within the program. We don't want to waste hours about hours looking for workarounds. ADOBE needs to fix this problem and send us all a patch, as well as a refund. I am tired of using Paint and other free programs to view a jpg.
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I agree with TomGroupA.
Apple Preview, free, opens these files like a charm.
Photoshop, $800, balks at 16 bit????? format it saves in?
What good is a super-duper high-end graphic editor with a bazillion bells and whistles that can't open a file?
Jay Gamel
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hahahahaha... are you really basing a program's worth on its inability to open a particular file type?
What good is a super-duper... well I could hardly process all the photos I have for this exhibition system, and accompanying 48pp brochure, using only Preview! I'd soon be out of a job if I did.
I arrived here because I was getting the same error, not blaming Photoshop, but thinking it was more likely somebody had either saved or named the file wrong.
The Preview trick worked for me – exported as TIFF (export as Photoshop file didn't work), then opened it in Photoshop – job done.
Cheers you've made my day, in more ways than one.
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Try open the image in any browser, then save it once more... (rtclick> saveas)
It will be cleared.....
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mediaonepro wrote:
simplest fix I've found is to open the image (jpg for example) in MS Paint
How is this particular suggestion helpful in the Adobe Bridge Macintosh forum?
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It's actually very helpful, and solved my problem! Like many Windows users I found this discussion through an internet search, and didn't realise I was in a Mac forum until I got to this message. It's not possible, and I don't think desirable, to keep these forums hermetically sealed off from one another -- we're all using the same suite of programs and even Mac and Windows users can help each other occasionally.
Tom.
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Mac users tend to help Windows users with replies like "Why do you want to do that". I prefer the hermetically sealed!
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Well, I know that's the default position. If I'd realised I was in a Mac forum I would have baled out immediately. But I did find the solution to my problem!
Tom.
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I prefer the hermetically sealed!
Why do you want to do that...
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I've recently been having a similar problem. Here's the scenario. I take a photo, upload them into iPhoto. I edit that JPG in Photoshop no problem. I'm usually taking out backgrounds and saving them as PSD files to keep layers. I'm then putting that PSD back into iPhoto for storage. Now here's the problem. When in iPhoto I right click on the PSD file and choose 'Edit in External Editor', Photoshop comes back with "Could not complete your request because an unknown or invalid JPEG marker type is found". This only recently started happening and am not sure why. But its annoying.
Photoshop CS3 v 10.0.1
iPhoto '11 9.1.2 (605)
System: iMac, OS 10.6.7, 2 GHz, 2GB RAM