This content has been marked as final. Show 41 replies
What version of Camera Raw are you using? If not the most recent (the 4.5 public release beta posted on Adobe Labs), then please try that.
ops sorry ... I'm currently using the ACR 4.4, but I gave a try to the 4.5 beta ... and it seems to me that the problem is still there! I mean I reopened the Bridge .. also regenerated the thumb's cache but no camera serial read correctly yet!
Can you please post a sample raw file from your D300?
Sure I can,
you can find it here:
let me know! TIA! ;)
I'm seeing the camera serial number with 4.5 beta using your sample file.
surely not in Bridge (v. 188.8.131.52) where the metadata right panel in the EXIF section show no camera serial #. Same thing in LightRoom ... so I don't know where you dispay the #?
Yes, using Bridge 184.108.40.206. I see "Serial Number 3109696" at the bottom of the Camera Data (EXIF) panel using CR 4.5 public beta when selecting your file.
If you pick Camera Raw Preferences... from Bridge's menu, what version number of Camera Raw appears in the title of the preferences dialog? Did you purge the Bridge cache after switching Camera Raw versions?
well ... for me things are a bit different ... it seems to me that the camera serial # "appears" in the Bridge panel IF AND ONLY IF you open the file with ACR and modify some parameters (and press the DONE button). Otherwise you have "no serial" in the Bridge panel still. I don't know why. Look at this image of Bridge:
let me know something.
By modifying the settings in Camera Raw, you changed the metadata, forcing Bridge to re-read it.
Purging the Bridge cache should do the same thing.
No. It does NOT work like that. I purged the cache. And also I found two hidden files called in the dir:
which I deleted. Plus I also deleted the xmp sidecar files associated to the NEF modified files only.
Result: Bridge without the xmp files does NOT find any camera serial # in the NEF files. And, after purging and/or deleting the cache and the associated files, it does update the thumbnails and the related metadata BUT it does NOT recognize the camera serial #.
The only way to have the camera # read in the EXIF metadata by Bridge is to generate an xmp sidecar files.
Do you realize you are presuming to contradict the creator of both Photoshop and Camera Raw?
For whatever it's worth, I downloaded your file and could read your camera's serial number right away in Bridge.
As for your having "purged the cache", you need to specify which cache and how.
At least on the Mac, the global Purge Cache command in Bridge preferences is broken and the cache does not rebuild properly after using that command. You have to go through the Tools menu in Bridge, purging the cache for each folder, one by one.
Note that the ACR cache and the Bridge cache(s) are two different things.
it's not a matter of what I presume, that's what happens on my pc and I don't have any reason to lie, don't you think so? ;)
As for the cache in Bridge I can be more precise:
1) I purged the global cache (Edit->ACR pref-> Camera raw cache-> Purge button)
2) to be sure I also manually deleted the files in Camera raw cache path.
3) I purged the local cache (edit->Pref->Cache->"Purge All cache Thumbs")
4) I also manually delete the two hidden files ".BridgeCache" and ".BridgecacheT" that are present in every single folder where Bridge works.
At that point Bridge read all the NEF files again and re-creates the thumbs but still does NOT read the camera serial #. If I open just ONE file with ACR (right button->"Open in Camera raw...") and make any modification and save it, then Bridge recognizes the camera serial # (I guess from the .xmp sidecar file) JUST in that SINGLE file which I modified.
That's it! Maybe I'm making some (hidden) mistake in the procedure. I don't know!
My d300 raw files are not recognized by Bridge, it will not open them? I just got the camera and am wondering did I miss something in the settings? I have had no problems to work with Raw files with a D200 or a D2H. So what's going on I wonder.
What version of Bridge? What version of Camera Raw?
Bridge v. 220.127.116.11
ACR v. 4.5 beta
You write in post #13:
>1) I purged the global cache (Edit->ACR pref-> Camera raw cache-> Purge button)
I had written in #12:
the global Purge Cache command in Bridge preferences is broken and the cache does not rebuild properly after using that command. You have to go through the Tools menu in Bridge, purging the cache for each folder, one by one.
I tried all what you wrote. Nothing changes.
Could it conceivably be that you do NOT have the serial number box CHECKED in Bridge preferences?
do you mean under EXIF metadata !?!?!? ahahah!!! No, it's boxed , I see regularly all the other cameras #. It's like Adeline said. Only with D300 it occurs not to get the serial #. I think it's still a bug to be fixed...
If it were a bug, I'd be seeing it too; but I have no problem seeing the serial number of your camera in Bridge.
If you pick the "Camera Raw Preferences..". from Bridge, what version number of Camera Raw is displayed in the title bar? It is sounding very much like you did not install Camera Raw 4.5 beta correctly.
from Bridge's EDIT menu-> ACR pref:
the only thing is that I haven't deleted the old 4.4.1 ACR plug but only renamed the extension.
>the only thing is that I haven't deleted the old 4.4.1 ACR plug but only renamed the extension.
That's the WRONG thing to do....renaming the external name will NOT disable the older plug-in...it will still load and THAT'S why you can't see the serial number. You will need to REMOVE the old plug-in entirely and have ONE plug-in loaded, the most recent.
>but only renamed the extension.
Oy, Gian_Luca, why didn't you say so from the beginning? Bad idea.
well... sorry sorry ... it worked out as Jeff said ...
even if I renamed the previous plug-in ... for some strange reason Bridge still used it even if when I opened the ACR pref it said ver. 4.5 beta ... I thought it's enough to rename ... strange behaviour anyway ...
It was sufficient to delete it ... and now it's working smoothly.
Thanks to everyone !!!! :)))))
> strange behaviour anyway ...
It's called failing to follow instructions!
If a Windows application is ignoring the file extension and instead assuming
the type of file, then it's either a bug in the application or an
application that ignores some very basic rules.
>then it's either a bug in the application or an application that ignores some very basic rules.
For as long as Photoshop has been around, any plug-in, with or without an extension will try to be loaded by Photoshop (as well as Bridge). Normal renaming of a plug-in or removing an extension will NOT eliminate Photoshop's ability to load them at startup.
There are certain symbols you can add to the front of a file name to prevent loading the plug-in. If you want to disable a plug-in on startup you'll need to add ¬ symbol as a leading character and that plug-in will be disabled.
This is neither a bug nor a failure of the application...it's a special situation that is a standard cross-platform method that Adobe apps have used for years (at least 18 years at this point with Photoshop).
So, while it may be obscure and obtuse, it's not the problem of Photoshop/Bridge since it's behaving as designed.
In testing various versions, I often have up to 1/2 dozen different versions of Camera Raw installed at one time. I use the ¬ symbol to disable all the version I don't want to load and make sure only 1 version is named normally.
But Jeff, don't you realize that if something doesn't work perfectly, the first time, exactly as the user expects, that it's a software bug? Besides that, who actually reads instructions anyway? It seems that many people expect the software to work the way they want it to work rather than how it is supposed to work.
Thanks for the clarification ...
Nicely put Jim. :)
Nicely put Jim :)
Badly put Josh :(
Anyway I don't have a big experience with PS .. but I don't know ANY windows progs that, when you rename the file, still continues to load it even if it has a newer one with the proper extension available.
ACR is not a program. It will not run by itself. It is a plug-in for Photoshop. Just take a little time and learn how to use it and how to update it. It really is not rocket science. It just takes thinking a little bit.
Renaming a useless file is akin to keeping a used kleenex tissue after you blow your nose instead of discarding it.
the only reason to keep it is that 4.5 is still beta!
From the instructions on the download page which you were asked to read carefully:
5. Move the existing Camera Raw.8bi plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
6. Copy the Camera Raw plug-in, Camera Raw.8bi, from the download into the same folder as in step 4.
@John: that's not the only way, infact I zip it ... and the 4.5 is working perfectly now.
Zipping it makes more sense, if you're really concerned about reverting. I'm not. In the worst case scenario, I can always download another copy or duplicate it from the downloads folder backup.