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Can't Authorise a SONY ebook

New Here ,
Sep 19, 2008 Sep 19, 2008

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I have a Lenovo t61 running vista Ultimate. I have installed both SONY library and Digital Editions 1.6 The computer authorized fine.

Today I got the SONY PRS-505.

I started Adobe digital editions. It started fine. I plugged in the PRS-505 via the USB and it detected the SONY ereader.

But soon the Adobe Digital editions becomes unresponsive. A spinning icon says something is working, but the program says unresponsive.

There is a message that says to authorize the SONY, but I cannot. The Digital Editions becomes unresponsive. What should I do? The SONY cannot read DRM pdf's.

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Enthusiast ,
Sep 23, 2008 Sep 23, 2008

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Ed,

I haven't heard of anyone with similar behavior to this (ADE freezing).

Please open a Digital Editions 1.5 Technical Support case. Use the contact links at http://www.adobe.com/support/digitaleditions.

You'll need to generate an error log for your case. Please read
"Enable error logging in Adobe Digital Editions 1.5"
http://www.adobe.com/go/kb403740

Regards,

Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

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