I am getting a perplexing error on the RoboHelp server. It
appears the indexer is failing, but I cannot determine why. The
error in the Configuration Manager is as follows:
Error Type: Error messages were returned from IndexCreator
Error Message: Error messages were returned from
IndexCreator
Description: Error messages were returned from the Index
Creator. These errors prevent the Index Creator from successfully
creating index files for the search engine.
Extra Data: Cannot get supported file types from predefined
file, error: The operation completed successfully.
Can anyone shed any light on this? We've been struggling with
various roadblock with RoboHelp for almost two months and this last
one has been stumping me for nearly a week.
Thanks!
Alan