I have to color separate his file so I can't work with his PDF. He's got images I need to convert to spot color, etc. I'm wondering if his document could be a CS3 file even though I see it as CS2.
The first window that comes up states that two plug-ins are missing:
LILO.Indesign Plug-in and Cell Styles, followed by "Open anyway?"
If I say yes to this, the next window lists all about 30 .framework files that are missing. Does this indicate CS3?
I've asked my client to use interchange and save to an inx file. Hope this works.
Thank you for your help.
This is a nightmare, lost a few days up to now, with no solution in sight. Never had this kind of trouble with Quark - if only I could ditch Indesign. My company has spent thousands on CS2 and CS3, but I can't open any documents produced by people with either package. I wish I'd bought the computer magazine giving away free copies of Quark 4, and I would have no problems in the future.
I'm having a similar problem, I have created a document so I know they were there at one point, now the only window I have open is the document itself and the 'Pathfinder'.
So I am suddenly missing nearly ALL plug-ins!
I have phoned support and they say I need to re-install from scratch, the problem with this is that the base Adobe package was installed over 7 years ago when Macs ran on 10.2 or something ancient like that. Since then we have only been using different upgrade packages.
(It seems to be a challenge to explain this to them)
HELP!! (Before I loose my job)