Hi, and welcome to the Forums!
You have obviously done some good homework on both
applications. I'm tempted to say that RoboHelp 7 makes the most
sense because of your comment about "almost no printed
documentation." However, because of your company's "cultural"
affinity for FrameMaker, it might be wise to use RoboHelp 7 within
the Technical Communication Suite as a way of future-proofing any
direction the company may be heading as new technologies (like
DITA) emerge.
FrameMaker is well-regarded as "industrial-strength" software
for print-oriented documentation and manuals with secondary focus
on producing online help. Conversely, RoboHelp's strength has been
on creating online help with a secondary focus on generating
printed documentation. Now, with the Technical Communication Suite
an author can marry the advantages of both. It provides a "platform
to grown on" as an organization might scale to emerging
technologies like DITA.
With the Tech Comm Suite you get the ability to more cleanly
import FrameMaker files into your RoboHelp projects and then "link"
the FrameMaker files and update them as the original FM file
changes. I don't know how useful that is for you right now, but it
is worth a look.
Also, not to be glanced over is the nice integration with
Adobe Captivate which is rapidly growing as a method of
incorporating animated Quick Start videos into RoboHelp online help
and knowledgebases.
Another thing to think about with the Tech Comm Suite is that
Adobe has mentioned they are putting a lot accelerated development
effort into enhancing this platform. Because of this, I think the
suite is a good investment particularly because the upgrade price
right now is really attractive.
That's just my 2 cents. Frankly I am a RoboHelp developer and
not that much of a practitioner of FrameMaker. But as I continue to
work with FrameMaker colleagues who provide their files to me,
having the suite helps me import their work into my projects more
seamlessly.
Also, be sure to check out the
Adobe Tech Comm Blog as
you make your evaluation.
Hope this helps.
john
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon