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I realize that this is an old post, and you have probably moved on, but in case anyone else has the same problem. Here are some things to check:
There are a couple things you can check:
1 - make sure your service is not only installed, but activated (this is the "is your computer on" part :-) ). You will need to restart the app server after it is activated.
2 - You need an implementation of the LifeCycle interface. There is a sample in the SDK folder. This class will need to be in your jar file.